Net Promoter Score – Identify Customers to Promote Your Business

Despite the advances in marketing tactics, the best form of promoting your business is still your customers. Word of mouth is even more accessible now we have a multitude of social media networks to chirp on. And people are talking more than ever!
Businesses can exploit modern behaviour by using a Net Promoter Score (NPS) to identify customer loyalty. The system takes measuring the level of customer satisfaction one step further and determines how happy your customers are with the service and product you provide. Continue reading Net Promoter Score – Identify Customers to Promote Your Business